Stantec System

Project Quality Lead/Manager

6 days ago(1/10/2018 4:10 PM)
Job ID
# of Openings Remaining
Experience (Years)
Oil and Gas EPCM Services

Your Opportunity

Finding efficient, safe, and economical ways to develop and deliver oil and gas is an ongoing challenge. From the Arctic to the Canadian oil sands and the US shale plays, our Oil & Gas team partners with clients to provide engineering, procurement, construction management (EPCM), permitting, survey, and environmental services across the upstream, midstream, and downstream oil and gas industry. We design facilities, pipelines, terminals, and refineries, as well as critical infrastructure like processing plants and field facilities. Through our partnerships, industry experience, and use of technology, we develop new and inventive ways to solve emerging issues, meet regulations, and increase productivity. Explore your career options with us.  


Our Oil & Gas division is currently seeking a Project Quality Lead/Manager  to join our team in the Calgary office. 



Develops and administers Stantec’s project Quality Management Plan to achieve Client’s project quality requirements and objectives.

This is a project position and so the responsibilities, accountabilities, and qualifications are ultimately dependent on the contractual project scope between Stantec and the Client.

Your Duties

  • Develops project Quality Management Plan to align the Stantec project team on quality expectations of Stantec’s Integrated Management System (IMS) as well as those specified by the client.  Project quality management plans are consistent with ISO 10005.
  • Reviews Contractor or Supplier Quality Management Plans for adherence to Stantec and Client project quality requirements .
  • Monitors or organizes the monitoring of project quality requirements in areas such as engineering and design, procured materials and equipment, fabrication, and construction.
  • In consultation with Client, develop Key Performance Indicators (KPIs) towards meeting project quality objectives, and establish process to regularly monitor and report those KPIs.
  • Ensures resources are in place for effective quality surveillance of suppliers and contractors, including the provision of applicable craft inspectors and arranging site or vendor inspections.
  • Provides guidance and direction to all quality personnel on quality requirements, focus areas, and responsibilities.
  • Provide orientation to project staff and other parties, as necessary, on the project Quality Management Plan.
  • Organize and lead the project audit program or assist Client as requested, which may include: develop project audit plans in consultation with Client; coordinate audit teams; lead or participate in selected audits; prepare audit reports; issue Non-conformances or Opportunities for Improvement, and follow-up on corrective and preventative actions.
  • Participates in project audits conducted or arranged by Client, and liaises with Client and Stantec groups to provide guidance in the resolution of audit findings and opportunities for improvement.
  • Oversees the development, as needed, of project-specific work practices and procedures in collaboration with other project leads.
  • Represent Stantec on internal or external project quality meetings, and attend other project and/or client meetings to understand quality issues/concerns and proactively facilitate resolution.
  • Work with project discipline and functional teams on developing corrective or preventative actions for continual improvement, and monitor for completion and effectiveness.
  • Analyze trends in quality observations, deficiencies, NCRs, OFIs, and quality KPIs to recommend preventative actions, as needed, to counteract negative performance.
  • Prepare and issue weekly and/or monthly quality status reports as per the project Quality Management Plan.
  • Lead Root Cause Analysis (RCA) activities and recommend preventative actions, as needed, in response to Non-conformances.
  • Organize and lead the project plan for identifying and applying lessons learned.
  • Review project specific procedures for conformance to Client operational requirements, policies, and procedures, and adherence to codes, standards, regulations, and contractual requirements. Approval of all Stantec project quality plans, procedures, and checklists.
  • Ensure that Contractors or Suppliers rectify any identified non-conformances or deficiencies in an expeditious manner. Ensure that all corresponding documentation is completed and distributed.
  • Point of contact for issues flowing through client QM teams. Receive NCs issued by the client and provide responses and status updates as items are cleared.  Organize RCA activities and implement corrective or preventative actions as needed.
  • Monitor other Stantec, Client, or industry projects for quality trends, bulletins, or regulatory orders that would be applicable to the project.
  • Organize Client Survey to assess satisfaction with Stantec project execution and meeting project quality objectives.
  • Assist in maintenance and continual improvement of the Stantec IMS by recommending improvements to work practices and training programs based on feedback from project application.

 Key Accountabilities:

  • Serves as the primary contact within the project for quality requirements and acts as the primary contact with the client, project leadership, and staff on quality issues.
  • Works with all disciplines and functions within the project to ensure their work processes are documented, implemented, and adhered to in accordance with project plans .
  • Develops project quality objectives and Key Performance Indicators (KPIs) in consultation with the client and project leadership.
  • Monitors, verifies, and reports on the implementation of quality requirements in project execution.
  • Initiates, implements, communicates, monitors, and evaluates required preventive and corrective actions identified as part of quality audits, project audits, non-conformances, verifications, and examinations.
  • Conducts regular status meetings with project quality personnel on QA/QC activities.
  • Provides feedback to Stantec Quality Management on project implementation of IMS and client quality requirements. 
  • Acts as Quality Management representative for any externally conducted audits.
  • Provides guidance to Project Management on development of project planning documents.
  • Organizes and manages internal project, contractor, and supplier audits in accordance with the project Quality Management Plan.
  • Maintains and promotes a culture of accountability, professionalism, and excellence.
  • Provides guidance and awareness to project leadership, technical personnel, document control, procurement, and construction management on quality matters including work practices, client requirements, and applicable standards.  Provides support to ensure quality issues can be resolved in a timely manner.

Your Capabilities and Credentials

One of the following:

    • Bachelor’s degree in engineering from an accredited university, active P. Eng. licensure with APEGA, and at least five years’ professional experience in engineering design and project management, or
    • Technical diploma or trade certificate and at least 15 years’ related industrial experience with heavy emphasis on engineering execution and project management within an EPCM/EPC environment, or
    • Formal quality management systems training and 10 or more years of experience in executing maintenance or capital projects in an industrial environment.
  • Knowledge of standards ISO 9001 Quality Management Systems, and ISO 10005 Quality Management Plans.
  • ISO 9001 Auditor Training from recognized educational institute.
  • Experience planning and leading internal audits in an EPCM environment.
  • Previous participation in 2nd and 3rd party audits.
  • Lead or Principal Auditor certification from Exemplar Global if project scope calls for 2nd party audits of contractor or supplier Quality Management Systems.
  • 10 years of EPCM/EPC consulting experience in the oil and gas industry.
  • Five years’ experience as a Quality Specialist within the Oil & Gas industry with at least three years actively working in Business Analysis role, or, 10 years’ experience as a Business Analyst working with systems, processes, and procedures in consulting environments.
  • Recognized credentials in a business process discipline such as Business Analysis, Six Sigma, Lean, Continual Improvement, Value Engineering, Organizational Change Management, Project Management, or, 10 years’ direct experience within one or more of these fields in an EPCM/EPC consulting environment.
  • Expert level knowledge of MS Word, Excel, Visio, and Adobe products.
  • Experience with development and implementation of standards, procedures, and business process models within an EPCM environment.
  • Extensive knowledge of problem-solving and improvement tools such as root cause analysis, flow charting, cause and effects, Kaizen, value stream mapping, and statistical process control or trend analysis methodologies.
  • Self-directed, high level of initiative and ability to complete tasks with little direction.
  • Excellent attention to detail.
  • Established problem solving skills, and can lead others through root cause analysis processes.
  • Must possess excellent written and oral communication skills.
  • Strong leadership qualities and ability to work effectively with people at all levels of the organization.
  • Preference for working in a dynamic fast-paced environment.
  • Broad understanding of work processes common to an Oil & Gas EPCM/EPC business model.
  • Demonstrated ability to work with professionalism and confidentiality, work independently, and quickly adapt to change in a deadline driven environment.
  • Thorough understanding of principles and methodologies for engineering and design, project delivery, and organizational change management.
  • Ability to demonstrate accountability with a professional attitude and demeanor.
  • Ability to think independently (i.e. arm’s length) within a team environment to deliver effective, client-focused solutions.
  • Ability to multi-task and establish priorities amongst competing issues and deadlines.
  • Ability to build a motivated team and support their professional development.
  • Demonstrated knowledge of client’s business and needs.
  • Demonstrated skills in relationship building with staff, clients, vendors and third party consultants.

Special Working Conditions or Physical Requirements:


Generally, an office-based position working normal business hours, with occasional travel to other Stantec offices, client offices, client operating facilities, construction sites, contractor offices, and industrial manufacturing facilities or fabrication yards.


Reporting Relationships:


Stantec delivers projects in a matrix-style organization.  This project position functionally reports to the Project Manager or Project Director, and administratively reports to the Business Center  Quality Manager or the Oil & Gas Discipline Lead as applicable.


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Stantec appreciates the interest from the staffing industry, however, unsolicited resumes submitted to Stantec or any Stantec employee without a current and valid staffing agency contract in place with Stantec will not be eligible for any search fees. At this time, Stantec is not welcoming any additional inquiries for agency partnerships.

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